The MacNair Travel Leadership Blog

Are You Managing Travel or Managing Trips or Both?

Posted by Mike MacNair on Dec 9, 2014 5:00:00 PM

“Begin with the end in mind” is one of the Seven Habits of Highly Effective People. This should be the mantra for any major initiative. In travel procurement we often run into organizations who focus on managing travel (the line item) because the buyer of travel is driving the decisions. That person is often the Travel Manager, CFO, or similar. In other instances the decision of what to do (or more often what not to do) is based on the end user, or the travelers. In my experience exponential value is created when we are working with an organization trying to find the ying and yang (balance) between benefits that the organization should want and expect in managing T&E, and benefits that travelers should want and expect. Make sure you know what both sides can expect and add that to what you should expect to determine your goals and objectives with balance and consideration for both sides. It’s a good time for an assessment for the coming year. Then in understanding the potential and this desire for balance, filter requests and comments through these objectives before making any decisions. Here are some examples: 


As in anything balance is required.